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Quick and Easy Returns

Our goal is to make an exchange or refund as fair and easy as possible.


To Return your Item(s):

Please ship your return via FedEx or UPS to:


Cirrus Store Returns
3465 Northbend Circle, Bldg 3
Alcoa, TN 37701


In the package, please include a copy of the receipt with your contact information and let us know if you would prefer to return or exchange.  When the package arrives, we will process the return or exchange and contact you if we have any questions.


Our Return Policy


Items returned accompanied by a receipt dated within 30 days (in original condition including packaging) will be refunded at the original purchase price, plus applicable sales tax, in the form of original payment, or store credit if desired. Customer will be responsible for shipping and handling charges for items being returned for different sizing, color, etc.


Items being returned after 30 days or without a receipt will only be eligible for return for store credit. Please email for assistance with returns over 30 days.


Clearance and Closeout


All clearance and closeout sales are final.


Exceptions to our Return Policy:

Headsets/Electronics: All unused headsets/electronics are returnable for replacement or exchange within 30 days.  Past 30 days, we ask all customers to go directly to the manufacturer for repairs or replacement.

Oxygen/Life Saving Equiptment: All oxygen supplies and lifesaving equipment, including rafts and life vests, are not eligible for return.