Returns

Quick and Easy Returns

Our goal is to make an exchange or refund as fair and easy as possible.

 

To Return your Item(s):

Please ship your return via FedEx or UPS to:

 

Cirrus Store Returns
3465 Northbend Circle, Bldg 3
Alcoa, TN 37701
865-980-8720

 

Please include a copy of the receipt with a brief statement on how you would like to proceed. When the package arrives, we will process the return or exchange and contact you if we have any questions.

 

Our Return Policy

With a receipt:  Any returned items accompanied by a receipt dated within 60 days and in original condition including packaging will be refunded at the original purchase price, plus applicable sales tax.  You will be refunded in the form of original payment, or store credit if desired.  Items being returned for different sizing, color, etc. customer will incur shipping and handling charges.  Any items being returned after 60 days will incur a re-stocking fee of 15%.

 

Exceptions to our Return Policy:

Headsets/Electronics: All unused headsets/electronics are returnable for replacement or exchange within 30 days.  Past 30 days, we ask all customers to go directly to the manufacturer for repairs or replacement.

Oxygen/Life Saving Equiptment: All oxygen supplies and lifesaving equipment, including rafts and life vests, are not eligible for return.