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Contact Us


Please call 865.980.8720 or email for help with your purchases and online shopping experience. Thank you!


Online Shopping

Your online shopping experience is navigated through the Cirrus Store website and all orders are fulfilled and shipped through the web fulfillment center in Knoxville, Tennessee.

When shopping online, your purchase will be confirmed by email to let you know that the order is being processed. When your order is shipped, you will receive another email that includes your tracking number. We ship Monday through Friday via FedEx. Orders received after 2:00 p.m. EDT will be processed the next business day. Please provide a physical address for your purchases; we are unable to ship to Post Office Boxes.

If you wish to exchange or return your purchase, we are happy to assist. We ask that the product be new and unused or unworn. Please see our policy on the returns page for restrictions and requirements.

Visit the Cirrus Store in person at:


Knoxville, Tennessee

The Vision Center
112 Cirrus Landing
Alcoa, TN 37701